Effective Date: April 20, 2026
All Brothers Lawn Squad LLC ("All Brothers Lawn Squad," "we," "us," or "our") operates the website lawn-squad.com and provides lawn care, landscaping, hydroseeding, erosion control, pest control, and snow removal services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
Information you provide directly
- Contact and quote requests: When you fill out a form or request a quote, we collect your name, email address, phone number, service address, and any details you share about your property or project.
- Customer accounts and service records: If you become a customer, we maintain records related to your service history, invoices, payments, scheduled work, and property notes.
- Communications: We keep records of emails, text messages, and phone calls related to your service.
Information collected automatically
- Usage and device data: When you visit our site, we automatically receive standard web server log information — IP address, browser type, operating system, referring page, pages visited, and timestamps.
- Cookies and analytics: We use Google Analytics (gtag.js) to measure site traffic and understand how visitors use the site. Analytics cookies may store a unique identifier in your browser. You can disable cookies in your browser settings or opt out of Google Analytics using the Google Analytics opt-out browser add-on.
2. How We Use Information
We use the information we collect to:
- Respond to quote requests, schedule estimates, and deliver the services you've requested.
- Send service reminders, appointment confirmations, invoices, and payment receipts.
- Communicate with you about your account, seasonal service options, or follow-ups.
- Improve our website, service offerings, and operations.
- Comply with legal obligations, including tax, insurance, and contractor compliance requirements.
3. How We Share Information
We do not sell, rent, or trade your personal information. We share information only as needed to run our business:
- Service providers: We use trusted third-party vendors to help us operate — for example, SendGrid for transactional email, payment processors for invoices and payments, and cloud hosting providers for our website and business software. These vendors access only the information they need to perform their work.
- Legal requirements: We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of All Brothers Lawn Squad, our customers, or others.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.
4. Text Messages and Phone Calls
If you provide your phone number, we may contact you by phone or SMS about your quote, scheduled service, or account. Standard message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message we send, or by contacting us at the email or phone number at the bottom of this policy.
5. Data Retention
We retain customer records for as long as needed to provide services, maintain accurate business and tax records, resolve disputes, and comply with our legal obligations. Website inquiry data that does not become a customer record is retained only as long as reasonably necessary.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our services and website are directed to property owners and are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
8. Your Choices and Rights
- Access and correction: You may request a copy of the personal information we hold about you, or ask us to correct it, by contacting us at the email below.
- Deletion: You may request that we delete your personal information, subject to any records we are required to retain for legal or tax purposes.
- Marketing communications: You can unsubscribe from promotional emails by using the "unsubscribe" link in any email, or by contacting us directly. Transactional messages (invoices, appointment confirmations, service updates) cannot be unsubscribed from while you remain an active customer.
Depending on where you live, you may have additional rights under applicable state privacy laws. Contact us and we will do our best to honor those rights.
9. Third-Party Links
Our website may link to third-party sites (for example, our social media pages). Those sites have their own privacy policies, and we are not responsible for their practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this page. Material changes will be communicated by posting the updated policy on this page.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
All Brothers Lawn Squad LLC
Union City, Indiana
Email: [email protected]
Phone: (765) 371-4186